Privacy Policy

Introduction

At J VOX eSIM, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using J VOX eSIM, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly to us when you register for our services, make a purchase, or contact us for support. This information may include:

Name
Email address
Phone number
Billing address
Payment information

b. Device and Usage Information

We may automatically collect information about your device and how you use our services, including:

Device type and model
Operating system
IP address
Browser type
Usage data (e.g., data usage, connection times, and durations)

c. Location Information

With your consent, we may collect and process information about your device's location to provide location-based services and improve our offerings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our services
To process your transactions and manage your account
To improve, personalize, and expand our services
To communicate with you, including sending you updates, promotional materials, and other information related to our services
To monitor and analyze usage and trends to enhance your experience
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms and conditions

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your information. To exercise these rights, please contact us at support@globetrotteresim.com.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

6. Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.