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Terms and Conditions

 

Introduction

Welcome to J VOX eSIM. These terms and conditions outline the rules and regulations for the use of our services. By accessing and using J VOX eSIM, you accept and agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our services.

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1. Definitions

  • "Company" refers to J VOX eSIM.

  • "Service" refers to the mobile data connectivity service provided by the Company.

  • "User" refers to any individual or entity using the Company's Service.

  • "eSIM" refers to the embedded SIM technology used for mobile connectivity.

 

2. Use of Service

  • Users must be at least 18 years old to use our Service.

  • Users agree to use the Service for lawful purposes only and must not engage in any activity that interferes with or disrupts the Service.

  • The Company reserves the right to suspend or terminate the Service if the User violates these terms or engages in any illegal or unauthorized use of the Service.

 

3. Eligibility for eSIMs

  • Users must be at least 18 years old to use our Service. If you are under 18, you may only use the Service under the supervision and with the consent of a parent or legal guardian who agrees to be bound by these terms.

  • The Service is available only to Users whose devices are compatible with eSIM technology. Users are responsible for verifying that their device supports eSIM functionality.

  • The Company reserves the right to refuse Service to any User who does not meet these eligibility requirements or for any other reason at its sole discretion.

 

4. User Responsibilities

  • Users are responsible for ensuring that their device is compatible with eSIM technology and supports the Company's Service.

  • Users must provide accurate and up-to-date information when registering for the Service.

  • Users are responsible for maintaining the confidentiality of their account information and are liable for all activities conducted through their account.

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5. Service Availability and Limitations

  • The Company strives to provide continuous and uninterrupted Service but does not guarantee availability at all times. Service interruptions may occur due to maintenance, upgrades, or unforeseen circumstances.

  • The Company is not responsible for any data loss, connectivity issues, or other damages resulting from Service interruptions or limitations.

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6. Fees and Payment

  • Users agree to pay all fees associated with the chosen data plan and any additional charges incurred during the use of the Service.

  • Fees are subject to change, and the Company will provide notice of any changes to pricing or billing practices.

  • All payments are non-refundable except as required by applicable law.

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7. Data Usage and Fair Use Policy

  • Users must comply with the Company's fair use policy, which prohibits excessive or abusive use of data that may negatively impact the Service for other users.

  • The Company reserves the right to monitor data usage and take appropriate action, including throttling speeds or suspending the Service, if a User violates the fair use policy.

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8. Intellectual Property

  • All content, trademarks, and intellectual property associated with the Service are owned by the Company or its licensors and are protected by applicable laws.

  • Users may not reproduce, distribute, or create derivative works from any content provided by the Company without prior written permission.

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9. Privacy

  • The Company is committed to protecting Users' privacy and will only collect, use, and disclose personal information in accordance with its Privacy Policy.

  • By using the Service, Users consent to the collection and use of their personal information as described in the Privacy Policy.

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10. Limitation of Liability

  • The Company is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Service.

  • The Company's total liability to any User for any claim related to the Service is limited to the amount paid by the User for the Service during the preceding twelve months.

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11. Indemnification

  • Users agree to indemnify and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from their use of the Service or violation of these terms.

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12. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

  • Any disputes arising from these terms will be resolved exclusively in the courts of [Your Jurisdiction].

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13. Changes to Terms

  • The Company reserves the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of the Service constitutes acceptance of the modified terms.

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14. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at support@jvoxmobile.com.

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Effective date: 1st July 2024

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